…Remember, this is the sector that played a role in the way the Coalition lost control of Australia’s borders to visa scammers and fake refugee applicants. It should have been under intense scrutiny. But there is literally no aspect of OMARA’s operations that was done properly: the framework within which it was supposed to operate didn’t exist or was outdated; it didn’t use its powers to investigate complaints; it didn’t vet applicants; it didn’t use its powers to monitor agents; it didn’t use its powers to sanction agents; it didn’t report properly; and it misled its minister.
Home Affairs is a disaster. It needs an urgent and radical overhaul. By Bernard Keane, Crikey