Communication with loved ones in Sudan is rare and fleeting for Musab Hassan.
A member of the Zaghawa ethnic group, Hassan survived what in the early 2000s the International Criminal Court labelled as genocide in Darfur.
Now, from the safety of Sydney, he's spent every day waiting on word from the family he left behind.
The Department of Foreign Affairs and Trade says in a statement that: "The Australian Government is extremely concerned by the conflict" and they "unequivocally condemn the appalling violence directed at civilians."
For Musab, such condemnation and concern is welcome, but provides little comfort while he despairs for the safety of his family.